Tracking device software update

The tracking device management view shows the software version (firmware) used in the device. The tracker manufacturer will from time to time release an updated software version of the tracker to improve the performance of the device or to add an additional features to the device. The software version number of the latest tracking device is published on Doglo’s website and is updated via Doglo’s channels (website, social media).

To update the tracking device software, in the device management view, select upgrade and the phone will start sending an SMS to the tracking device number. The content of the SMS to be sent is “fw”.

The tracker software update takes about 10 minutes, which consists of two stages:

Download software version – Blue light on the tracker.
Install software version – green and red lights on the tracker or all lights go out (differences are due to the previous software version)

After installing the software, the tracker returns to standby mode (blue light blinking) and a fresh data connection is established, after which the new connection time and the software version number installed in the tracker are displayed in the device management view.